Help and Support

Welcome to the Help and Support section for 4thpillar.org, your platform for impactful journalism and scholarly discourse. Below are answers to common questions to help you navigate our website. For further assistance, contact our team.

Frequently Asked Questions (FAQs)

General

1. What is 4th Pillar?4th Pillar is a Media & Journalists Scholars Forum dedicated to delivering trusted news, scholarly insights, and cultural commentary, with a focus on Pakistan and global connections. Learn more on our About Us page.

2. How do I access content on the website?Browse articles directly on the homepage or use the search bar to find topics of interest. No account is required to read articles, but registration may be needed for certain features (e.g., commenting).

3. Is the website free to use?Yes, 4thpillar.org is free to access. Some features, if available, may require registration or subscription (details provided during sign-up).

For Readers

4. How do I find articles on specific topics?Use the search function at the top of the homepage or browse categories (if available) such as Politics, Culture, or International News. Check the homepage for featured stories.

5. Can I share articles?Yes, use the share buttons on article pages to post to social media or email links. Please attribute content to 4thpillar.org.

6. Why am I not seeing new articles?Refresh the page or clear your browser cache. If issues persist, ensure your internet connection is stable or contact support.

For Contributors

7. How can I submit an article?Registered contributors can submit articles via the user dashboard (if available). Log in, navigate to "Submit Content," and follow the prompts. Contact support for access if you’re a new contributor.

8. What are the content guidelines?Submissions must be original, fact-based, and free of offensive content. Detailed guidelines are provided during the submission process or upon request via email.

9. How long does article review take?Reviews typically take 48–72 hours. You’ll be notified of the status via email or your dashboard. Contact support if you don’t hear back within 5 days.

Technical Issues

10. The website is loading slowly or not working. What should I do?

  • Clear your browser cache and cookies.

  • Try a different browser or device.

  • Ensure your internet connection is stable.

  • If problems continue, contact support with details (browser, device, error message).

11. How do I register or log in?Click "Sign Up" or "Log In" (if available) on the homepage. Follow the prompts to create an account or recover your password using the "Forgot Password?" link.

12. How do I update or delete my account?Go to your account settings (if available) to update details or request deletion. Alternatively, email support with your request, and we’ll process it within 30 days.

Contact Us

For additional help, reach out via:

  • Email: support@4thpillar.org (hypothetical email).

  • Contact Form: Available on the website (if implemented).

  • Community Forum: Join discussions in our forum section (if available).

Support Hours: Monday–Friday, 9 AM–5 PM PKT.

Tips for Best Experience

  • Bookmark 4thpillar.org for quick access to new articles.

  • Follow our social media (if available) for real-time updates.

  • Review submission guidelines before contributing to streamline the review process.

Last Updated: June 21, 2025