At 4thpillar TV USA (“we,” “us,” or “our”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, and secure your personal information when you interact with our services, including the 4thpillar TV USA platform, website, and associated applications. By using our services, you acknowledge that you have read and agree to the practices described below.
2. Data We Collect
When you use our platform, we may gather:
- Personal Details: Information you provide directly, such as your name, email address, billing/payment details (e.g., credit card information), and account credentials.
- Usage Insights: Data generated through your interactions with our platform, including IP address, device type, browser version, visited pages, and content streaming habits.
- Cookies and Trackers: Technologies like cookies help personalize your experience, remember preferences, and analyze traffic patterns. You can adjust cookie settings via your browser.
3. Purpose of Data Collection
Your information is used to:
- Deliver Services: Stream content, manage subscriptions, and tailor recommendations based on viewing history.
- Process Payments: Securely handle transactions, renewals, and subscription records.
- Enhance Functionality: Analyze user behavior to improve platform performance, navigation, and content curation.
- Communicate: Send service-related alerts, billing reminders, and promotional materials (opt-out available).
- Ensure Security: Detect and prevent fraudulent activity, unauthorized access, or misuse of the platform.
4. Sharing Your Information
We do not sell your data. Limited sharing occurs only under these conditions:
- Trusted Partners: Third-party vendors (e.g., payment gateways, hosting providers) assist in delivering services under strict confidentiality agreements.
- Legal Compliance: Disclosure may occur if required by law (e.g., court orders, government requests).
- Business Transitions: During mergers, acquisitions, or asset sales, user data may transfer to the new entity, with prior notification and privacy assurances.
5. Your Privacy Rights
You retain control over your data:
- Access/Edit: Review or update your details via account settings.
- Delete Account: Request account removal by contacting our support team.
- Data Portability: Obtain a copy of your data in a transferable format.
- Opt-Out: Unsubscribe from marketing emails via account preferences or by emailing us.
6. Protecting Your Data
We implement robust safeguards like encryption, secure servers, and access controls to protect your information. While no system is 100% invulnerable, we continuously update protocols to address emerging threats. Report suspected breaches to us immediately.
7. Children’s Privacy
Our services are intended for users aged 13+. We do not knowingly collect data from children under 13. Parents/guardians may contact us to request deletion of unintentionally collected minor data.
8. Policy Updates
We may revise this policy to reflect operational or legal changes. Significant updates will be communicated via email or platform notifications. Continued use after changes implies acceptance of the revised terms.
9. Contact Us
For questions or concerns about this policy, reach us at:
10. Request Data Deletion
To delete your data, email support@4thpillar.org with “Data Deletion Request” in the subject line. Provide account details for verification. Note: Legal obligations may require retaining certain data temporarily.